Customer Success Manager - Bay Area

Burlingame, California, United States · Sales

Description

Bevi is a Series C startup that has raised over $60 million to bring customizable, healthy hydration to offices and facilities across the US and Canada. Founded in 2013, our co-founders set out to out-design bottled water. Within five years time, Bevi has saved the waste generated by over 50 million plastic bottles and seen revenue grow by 10x over the past 2 years! With offices now in Boston, New York, and San Francisco (Burlingame), we continue to grow our healthy flavor offerings and constantly strive to bring the next level of customization to the Bevi hydration experience.

We are seeking a Customer Success Manager to join our Sales team. The Customer Success Manager will ensure that Bevi’s Bay Area customers have the best possible experience with our product and our service. At a high level, this job is about cultivating long-term relationships with customers, acting as a Bevi brand ambassador, and creating client advocates that are so happy with their experience that they bring in further business within their company and with others. Success in this role will be assessed qualitatively via customer testimonials and feedback from Bevi’s team and quantitatively based on maintaining high retention/low attrition rates, account expansions in the region, and uncovered successful referral opportunities.

What you will do:

How you will grow:

Requirements

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Benefits

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